Privacy Policy

Last updated: 10 August 2025

Privacy Policy – By Kylie

Welcome to the By Kylie website. This privacy statement aims to clearly explain how we collect, use, store and share your personal data when you browse our website, make a purchase or use one of our services.
The term “you” refers to any person concerned by data processing, including visitors, customers or users.

We recommend that you read this privacy policy carefully.

Possible changes

This privacy policy may be updated periodically, particularly in the event of regulatory changes or adjustments to our procedures. The most recent version is always published on our website, with the revision date displayed at the top of this page.

What data do we collect and for what purpose?

1. Data you provide directly:

• First name, last name, email address, telephone number

• Billing and shipping address

• Payment details (e.g.: proof of transaction)

• Account credentials (username, password)

• Any information submitted through our contact forms or support requests

2. Data collected automatically during your browsing:

• IP address and device type

• Browser information

• Pages visited, clicks, time spent

• Cookies and similar tracking technologies

3. Data from third-party sources:

• Information from payment providers (transaction status, etc.)

• Technical data from hosting or analytics services

• Information from commerce platforms such as Shopify

Use of the data

We process your data in order to provide, improve and secure our services. This includes:

• Processing and shipping your orders

• Creating and managing your customer account

• Sending order confirmations and updates

• Improving your user experience

• Sending newsletters or promotions (with your prior consent)

• Analysing website usage to optimise our services

• Detecting and preventing fraud and abusive uses

Cookies

We use cookies to ensure the proper functioning of our website, remember your preferences and analyse website performance.
For more information, please consult:
https://www.shopify.com/legal/cookies

You can manage the use of cookies through your browser settings. Disabling certain cookies may affect some website features.

Sharing your data

We only share your personal data with third parties when strictly necessary, including:

• Technical providers (hosting, Shopify, etc.)

• Payment processors to handle your transactions

• Shipping carriers to deliver your parcels

• Marketing partners (only with your explicit consent)

• Competent authorities when required by law

We never sell your data to third parties.

Your rights

Depending on your place of residence in Australia, you have the following rights under Australian privacy law:

• Access: obtain a copy of your personal data

• Correction: correct inaccurate data

• Deletion: request deletion of certain data

• Objection: object to certain processing or marketing use

• Portability: receive your data in a structured format

• Withdrawal of consent: at any time for consent-based processing

You can exercise your rights by contacting us at: info@bykylie.dk.
We will respond within the legal timeframes, and exercising your rights will not result in any negative consequences.

Security and retention period

We implement appropriate technical and organisational measures to protect your data. As no system is infallible, we recommend keeping your passwords confidential.

Your data is retained for as long as necessary to fulfil the purposes for which it was collected, or according to applicable legal retention periods in Australia.

International transfers

In some cases, your data may be transferred outside Australia. When this occurs, we ensure that appropriate safeguards are put in place, such as approved contractual clauses or equivalent protective measures according to Australian privacy regulations.

Questions or complaints?

For any questions regarding this privacy policy or the processing of your personal data, you may contact us at the following address:

info@bykylie.dk

If you believe your rights are not being respected, you may lodge a complaint with the Australian privacy authority:
https://www.oaic.gov.au/

Contact details
Do you have any questions or simply wish to speak with us? Do not hesitate to contact us via:

Contact information

Company: By Kylie
Adress: Tagensvej 222, 2200 København, Danmark
Email:  info@bykylie.dk
Phone: +4571642989

Customer Service Opening Hours:

Monday to Friday: 9:00 AM – 5:00 PM (GMT+10 Australia)

We aim to respond to all enquiries within 1–2 business days.